Last Updated: [Insert Date]

Welcome to Accent Furniture Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website at accentdecorshop.com and all purchases made through our site. By accessing our website or placing an order, you agree to be bound by these terms.

At Accent Furniture Shop, we combine global inspiration with meticulous craftsmanship to deliver furniture that transforms your living spaces. These terms reflect our commitment to quality and customer satisfaction, just like our hand-selected collections.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, product designs, and images, is our property or the property of our licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care in accurately describing our handcrafted furniture pieces, including:

  • Accent Chairs and Furniture
  • Bed Frames and Headboards
  • Dining Room Sets
  • Bookcases and Cabinets
  • All other items in our curated collections

While we strive for accuracy, slight variations in color or wood grain may occur due to monitor settings or natural material characteristics.

2.2 Pricing

All prices are listed in USD. We reserve the right to correct pricing errors that may occur and to adjust prices due to market conditions or material costs.

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept when we send an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

4. Shipping and Delivery

4.1 Processing Time

We carefully prepare each order for shipment within 1-2 business days of receiving your payment.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary depending on customs processing in your country.

4.4 Delivery Responsibilities

You are responsible for:

  • Providing accurate shipping information
  • Any additional customs duties or taxes in your country
  • Inspecting delivered items promptly for damage

5. Returns and Refunds

5.1 Return Policy

We stand behind our globally-inspired furniture with a 15-day return policy from the delivery date. To be eligible for return:

  • Items must be unused and in original packaging with all tags attached
  • Proof of purchase is required

5.2 Non-Returnable Items

Due to their custom nature or hygiene considerations, these items cannot be returned:

  • Opened or used Dining Chair Cushions & Pads
  • Custom or Made-to-Order Furniture (including select Bed Frames and Headboards)
  • Items marked “Final Sale” at time of purchase

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with required information
  2. Wait for return authorization (2 business days)
  3. Ship items back following our instructions
  4. Allow 5 business days for inspection after we receive your return

5.4 Refunds

Refunds are processed within 5 business days after return approval and will be issued to your original payment method, minus original shipping costs (unless the return is due to our error).

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.2 Prohibited Conduct

You may not:

  • Use our products for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases

7. Limitation of Liability

To the maximum extent permitted by law, Accent Furniture Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.

8. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to update these Terms at any time. The updated version will be indicated by a new “Last Updated” date and will be effective immediately.

10. Contact Information

For questions about these Terms or any other matter, please contact our Houston-based customer care team:

Email: [email protected]
Address: 4266 Circle Drive, Houston, US 77056

Because at Accent Furniture Shop, we believe every detail matters—from the handcrafted stitching on our chairs to ensuring your complete satisfaction with every purchase.